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Error in reading mct file

Question:

Hi, we are getting the following error message when trying to open an .mct file. Arcadis IT has sent an email to Midas help centre but no response has been received. Please attached. Can you please advise how the issue can be rectified.
Thanks


Answer:

Hi,

According to the error message, it seems you need administrator right to open it. You attached the error message but it is not enough to understand the issue. Could you let me know the steps which led to this error? Thanks.

Regards,
DK Lee
Technical Manager

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Hi, the error occurs when I export the model to .mct  (using commands Export/Midas Civil MCT File). The export is successful however, the .mct file does not open. The same issue is when trying to open an .mct file using the following commands: Tools/Text Editor.
Please provide more detailed instructions; i.e. step-by-step guide as how to use Admin rights to resolve the issue. Please note my company IT department needs to follow your instructions so they need to be clear. So far they have not been able to resolve the issue because they don't know what you mean by using Admin rights.
Appreciate your help.
Regards


Hi,

In midas Civil, the TEdit.exe file is used to open an MCT file. Could you run the TEdit file with administrator right as shown below and then try to open the mct file? 


Regards,
DK Lee
Technical Manager

Click here to give FEEDBACK
Creation date: 4/28/2020 9:35 PM (dklee@midasit.com)      Updated: 4/29/2020 7:06 AM (dklee@midasit.com)
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Midas mct error.pdf
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