Midas won't open (same user ID is used in another system) ? 

Question:

I cannot open Midas.   Why this message? 
Answer:

Hi,

Generally, this message appears when you "close" the program from the X button. As web license is used, the program needs to be disconnected from the server first and then we can close the program. 


So we need to follow the below procedure to close the program (when using 'Web-license')
1) Click "Close Project"


2) After which, we can see the message that the program 'Successfully disconnected' from the server.


3) Then Exit the program.

The above procedure needs to be followed each time using midas civil.

Did you try logging off the computer or restart the computer and checked?
If still not opening, then send us your User-ID, we need to reset from the server. 

Regards,
Suman
Creation date: 9/6/2019 1:32 AM (suman)      Updated: 9/6/2019 11:07 AM (suman)
Files   
DataImage19.png
resend
DataImage28.png
resend
DataImage5.png
resend
DataImage63.png
resend
DataImage77.png
resend